11 years keeping businesses running in Mexico and the US

Your technology working, always.

Remote and on-site technical support 24/7, plus cloud, networks, security and equipment, so you can focus on your business. No forced contracts.

Secure server connected to the cloud, managed by ComredIT
11years of experience
24/7staff available
99.99%guaranteed uptime (SLA)
Monthto month, no forced term*

Sound familiar?

Problems we solve every day

"The system is down again"

Every outage costs you sales and customers.

→ Infrastructure with 99.99% uptime

"What if we get hacked?"

Viruses, data theft and phishing.

→ Security and backups that protect you

"The internet can't keep up"

Disconnected branches and dropped calls.

→ Connected networks and branches

Solutions

Everything your business needs, from one partner

In the cloud, on-site or hybrid. You choose, we make it work.

Our most requested service

Remote and on-site technical support

When something breaks, you need someone to fix it. Our specialized staff is available 24/7 to help you remotely and, when needed, at your offices or branches.

  • Remote support for your team and users
  • On-site visits for devices, networks and servers
  • Every case tracked in our ticket system
  • Staff available 24/7, 365 days
Get support
ComredIT remote and on-site technical support
Cloud & migration

Cloud & migration

Your systems available anywhere, with no servers to babysit.

Cybersecurity

Cybersecurity

Protection against attacks, viruses and data theft.

Backups

Backups

Your data always recoverable, whatever happens.

Networks & branches

Networks & branches

All your offices connected as one.

Communications

Communications

Phone, video and service on every channel.

Artificial intelligence

Artificial intelligence

Automated service and tasks that run themselves.

Video surveillance

Video surveillance

Monitor and secure your premises.

Devices & servers

Devices & servers

Computers, virtualization and on-site support.

Complete service catalog

Open a category to see all its services.

Delivery models: Cloud / CloudOn Site / On-siteHybrid

Cloud & data centerYour systems always available, in the cloud or your data center.4 services
  • Cloud solutions Scalable cloud infrastructure with high availability and security.
  • Cloud migration Secure move to the cloud with business-grade technical support.
  • Storage & backups Servers, NAS, backups and redundant data center.
  • Virtualization & servers Terminal Services, virtual infrastructure and IT planning.
Connectivity & networksOffices and branches connected, fast and stable.3 services
  • Connectivity & networking VPN, WiFi networks, branch connections and redundant links.
  • Connected branches Secure connectivity for multiple locations with centralized sync.
  • Network management End-to-end management, performance monitoring and connectivity optimization.
SecurityProtect your data, devices and premises.4 services
  • Cybersecurity Firewalls, antivirus and 24/7 threat monitoring.
  • Enterprise security Threat detection, filtering and incident response.
  • Video surveillance & control CCTV, access control and monitoring.
  • SSL & certificates SSL certificates, access control and business licensing.
Communications & customer servicePhone, chat and social handled from one place.3 services
  • Unified communications IP PBX, IP phones, VoIP and SIP trunks.
  • Omnichannel Voice, chat, email, SMS and social media on one platform.
  • Remote agents Collaboration and remote-control tools for distributed teams.
Software FactoryCustom apps, systems and automation.3 services
  • Application development Custom software built for your business.
  • Mobile solutions Mobile apps, IoT, wearables and point of sale (POS).
  • Artificial intelligence Automation, predictive analytics and process optimization.
Support & help desk24/7 help when you need it.6 services
  • Remote and on-site technical support 24/7 specialized staff helping remotely or at your premises.
  • Ticket system Open and track your technical requests.
  • Remote connection Remote technical support for your team.
  • Account portal Manage invoices, services and settings.
  • Service status Check the status of our infrastructure.
  • Speed test Check your Internet connection speed.
Hardware, domains & distributionGenuine equipment, domains and brand distribution.4 services
  • Computer equipment Business hardware, consumer electronics and complete solutions.
  • Domain management Domain management, SMS, hotspots and web services.
  • Domain search & registration Check availability and register your domain.
  • Brand distribution Genuine equipment from the brands we distribute.

Software Factory

Software built around your business

If your operation runs on spreadsheets, emails and manual steps, we turn it into an app or system built for you. You tell us what you need to achieve; we build it, launch it and keep it running.

Apps

Web and mobile apps for your customers or team.

Systems

Inventory, sales, portals and more, the way you work.

Automation

Repetitive tasks that run themselves, error-free.

Tell us about your project
Laptop showing a custom system dashboard

About us

A partner who answers, not just another vendor

Real people looking after your operation day and night. We speak plainly, no jargon.

  • Staff available 24/7, 365 days
  • 99.99% SLA in writing
  • Month-to-month, no forced term*
  • Cloud, on-site or hybrid infrastructure

Corporate values

Mission

To provide innovative, tailor-made technologies that increase competitiveness and productivity.

Vision

To be your trusted partner, solving problems transparently and effectively.

Excellence

We surprise our clients by consistently exceeding expectations.

Team

Specialized staff available to address every IT need.

Partners

Our strategic partners

Infrastructure distributed across 7 sites with redundant connectivity, backed by industry leaders.

Cloud & infrastructure

  • Google
  • Microsoft
  • AWS (Amazon)
  • SoftLayer (IBM)
  • KIO
  • Switch

Connectivity

  • Telmex
  • Axtel / Alestra
  • Metrored
  • Level 3 Communications
  • Starlink

Logistics

  • FedEx
  • DHL

All trademarks belong to their respective owners.

Distribution

Featured brands

Genuine equipment from leading networking, security, energy and communications manufacturers, with advice to choose what your project needs.

  • Ruijie
  • FAAC
  • CyberPower
  • Growatt
  • EcoFlow
  • Hoymiles
  • Allied Telesis
  • Altai Technologies
  • Cambium Networks
  • CAME
  • Huawei
  • Fanvil
  • FiberHome
  • Grandstream
  • DJI
  • HID
  • Hikvision
  • IDEMIA
  • Kenwood
  • Lutron
  • Simon
  • Panduit
  • PLANET
  • Honeywell Home / Resideo
  • Synology
  • Suprema
  • TP-Link
  • Ubiquiti
  • LinkedPro
  • Aufit

Brands and logos belong to their respective owners.

App

Get the ComredIT app

Available for iPhone and Android.

Download on the App StoreGet it on Google Play

Methodology

Getting started is simple

  1. We talk

    Free call to understand your business.

  2. Assessment

    We tell you what's failing and what fits.

  3. We implement

    Without stopping your operation.

  4. We look after you

    24/7 monitoring and support.

FAQ

Frequently asked questions

Servers protected inside a cloud
Do I have to sign a long contract?

No. We work month to month with no forced term. The final term depends on the project.

What if something fails at night or on a weekend?

Our staff is available 24/7, 365 days a year.

What uptime do you guarantee?

A written 99.99% SLA for the infrastructure we manage.

Do you also build custom software?

Yes. Our Software Factory builds apps, systems and automation tailored to your business.

How do I start?

Book a free video call and we will give you an assessment.

Can't find a solution that fits?

Tell us your challenge. We'll design it with you.

Talk to an advisor

Location

Visit us in Santa Fe

CDMX Javier Barros Sierra 540, Torre 1, piso 5, Centro de Santa Fe, Álvaro Obregón, C.P. 01219
USA 30 N Gould St Ste R, Sheridan, WY

Get directions

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Contact

Book your free video call

Leave your details and an advisor will reach out.

CDMX Javier Barros Sierra 540, Centro de Santa Fe
USA 30 N Gould St Ste R, Sheridan, WY

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